Table 4.
Odds of Excellent Overall Satisfaction or Perfect Score on a Satisfaction Domain Adjusted (95% CI)
| Overall Satisfaction | Getting Care | Privacy and Comfort | Communication | Complete Care | Follow-up Care | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Adjusted OR | 95% CI | Adjusted OR | 95% CI | Adjusted OR | 95% CI | Adjusted OR | 95% CI | Adjusted OR | 95% CI | Adjusted OR | 95% CI | |
| Women's clinic | 1.42 | (1.00 to 2.02) | 1.69 | (1.14 to 2.49) | 1.63 | (1.11 to 2.39) | 1.66 | (1.16 to 2.37) | 1.69 | (1.17 to 2.43) | 1.70 | (1.16 to 2.47) |
| Age 40–64 y | 1.89 | (1.15 to 3.09) | 1.32 | (0.79 to 2.21) | 1.34 | (0.80 to 2.24) | 1.27 | (0.80 to 2.03) | 1.35 | (0.84 to 2.17) | 0.95 | (0.58 to 1.54) |
| Age 65+ y | 1.73 | (1.03 to 2.90) | 1.18 | (0.69 to 2.03) | 1.37 | (0.80 to 2.34) | 1.24 | (0.75 to 2.06) | 1.14 | (0.69 to 1.88) | 1.08 | (0.64 to 1.80) |
| Race, white | 1.15 | (0.67 to 2.00) | 1.29 | (0.71 to 2.34) | 1.36 | (0.75 to 2.45) | 0.94 | (0.55 to 1.60) | 1.08 | (0.63 to 1.82) | 0.82 | (0.48 to 1.41) |
| Married | 0.89 | (0.62 to 1.28) | 0.78 | (0.53 to 1.16) | 0.9 | (0.61 to 1.33) | 0.90 | (0.63 to 1.30) | 0.75 | (0.52 to 1.09) | 0.75 | (0.51 to 1.11) |
| Income >$20,000 | 1.29 | (0.88 to 1.88) | 0.98 | (0.65 to 1.48) | 0.8 | (0.53 to 1.20) | 1.42 | (0.97 to 2.10) | 1.23 | (0.83 to 1.81) | 1.43 | (0.96 to 2.12) |
| Some college or technical training | 0.80 | (0.55 to 1.16) | 0.94 | (0.64 to 1.39) | 0.98 | (0.67 to 1.45) | 1.07 | (0.73 to 1.55) | 0.88 | (0.60 to 1.28) | 0.96 | (0.65 to 1.42) |
| College graduate | 0.55 | (0.34 to 0.89) | 0.51 | (0.30 to 0.88) | 0.61 | (0.36 to 1.02) | 0.69 | (0.43 to 1.11) | 0.75 | (0.47 to 1.21) | 0.77 | (0.47 to 1.26) |
| Overall health very good or excellent | 1.87 | (1.33 to 2.63) | 1.52 | (1.05 to 2.20) | 1.57 | (1.09 to 2.27) | 2.07 | (1.46 to 2.94) | 1.86 | (1.31 to 2.62) | 1.95 | (1.37 to 2.77) |
| Regular provider seen at last visit | 2.54 | (1.60 to 4.04) | 2.01 | (1.23 to 3.27) | 1.71 | (1.07 to 2.72) | 2.34 | (1.52 to 3.59) | 2.88 | (1.79 to 4.65) | 3.54 | (2.08 to 6.03) |
| Use other VA providers | 0.90 | (0.65 to 1.26) | 0.85 | (0.60 to 1.22) | 0.68 | (0.48 to 0.96) | 1.09 | (0.78 to 1.53) | 0.98 | (0.70 to 1.37) | 0.79 | (0.56 to 1.11) |
| Regular use of non-VA physician | 0.93 | (0.66 to 1.32) | 0.95 | (0.65 to 1.39) | 1.12 | (0.77 to 1.63) | 1.07 | (0.75 to 1.53) | 1.16 | (0.82 to 1.65) | 1.39 | (0.97 to 2.00) |
OR, odds ratio; CI, confidence interval; VA, Veterans Affairs.