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. 2003 Mar;18(3):170–174. doi: 10.1046/j.1525-1497.2003.10506.x

Table 1.

Descriptive Statistics for Information and Communication Checklists, Nonverbal Index, and Standardized Patient Satisfaction Score for Sample of 59 Residents

Information Checklist Communication Checklist Nonverbal Index Satisfaction Index
Patient Station Mean % Items Asked (SD), Range Mean % Items Performed (SD), Range Mean (SD), Range on 7-point Scale Mean (SD), Range on 7-point Scale
Sexual abuse 57.2 (11.2), 33 to 82 85.5 (13.6), 40 to 100 6.66 (0.73), 3.0 to 7.0 6.19 (1.1), 2.8 to 7.0
HIV 75.2 (27.3), 33 to 100 5.49 (1.08), 1.7 to 6.75 5.80 (1.12), 2.8 to 7.0
 Information 52.4 (20.4), 10 to 80
 Counseling 39.6 (21.6), 0 to 87
Chest pain 71.8 (12.2), 43 to 94 81.1 (23.6), 17 to 100 5.23 (1.06), 3.3 to 7.0 4.98 (0.99), 4.0 to 7.0