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Dissatisfaction with Care versus Unwillingness to Return
| Percent of Patients Dissatisfied with Care | ||||
|---|---|---|---|---|
| Variable | Patients Willing to Return | Patients Unwilling to Return | RR* | 95% CI† |
| Dissatisfied with | ||||
| Most recent visit | 4.5 | 28.0 | 6.3 | 4.7 to 8.4 |
| Provider | 1.3 | 26.0 | 12.7 | 9.7 to 16.6 |
| Overall quality of practice | 2.1 | 24.7 | 9.5 | 7.1 to 12.6 |
RR, relative risk, χ2, P = .001 for all comparisons.
CI, confidence interval, Mantel-Haenszel.
