Table 1.

Patient-Doctor Videotape Review Worksheet

VIDEOTAPE REVIEWS WORKSHEET AID

Brief description of patient session to taped

• Briefly describe the interaction.

What do I hope to learn by reviewing this particular patient/physician encounter?

• Determine your goals first, then review your progress towards them.

Communication

• What did you notice about your communication style with the patient?

• What about your interaction was positive? Negative? What determined this?

• Did you get all the information you needed? Did the patient?

• Did you express empathy (verbal or nonverbal) for the patient?

• Did you explain information or procedures and/or answer questions clearly and succinctly?

• Did you refrain from of overuse of filler words such as uh-huh and okay, and use appropriate speed and tone?

• Were your gestures helpful or distracting?

Exam/procedure

• How well do you think you performed necessary exam techniques/procedures?

• Were there any awkward moments that could be improved?

• Did you notice any feedback (verbal or nonverbal) from the patient?

Other areas of self-evaluation

Use this area to comment on other relevant areas of your performance that weren't covered explicitly elsewhere.

• Positive

• Needs improvement

Describe the steps you will take to improve the areas you have noted on this worksheet.

• Seek out more training?

• Pay closer attention to modeling attending or other colleague/patient interactions?

• Choose a specific aspect of care to focus on before interacting with patient?

You may want to videotape a similar patient encounter after some time, in order to re-evaluate and monitor your progress in these areas.