Table 2.
Response To Incident | |
---|---|
Note written in chart, n(%)* | |
Overly affectionate patient | 6 (21) |
Use of sexually explicit language | 7 (26) |
Attempts to socialize with physician | 2 (9) |
Use of physician's first name | 0 (0) |
Giving of large/expensive gifts | 1 (5) |
Asking physician personal questions | 4 (17) |
Sexual contact with physician | 3 (50) |
Verbally abusive patient | 63 (79) |
Physically abusive patient | 10 (83) |
How incident was handled, n(%)† | |
Discussed with patient | 121 (37) |
Talked with colleagues | 111 (34) |
Ignored incident | 97 (29) |
Dismissed from practice | 36 (11) |
Called for assistance | 30 (9) |
Other | 44 (13) |
How incident affected patient-physician relationship, n(%) | |
Very negatively | 37 (11) |
Negatively | 93 (28) |
Not at all | 122 (37) |
Positively | 24 (7) |
Very positively | 3 (2) |
No answer | 51 (15) |
Physicians who wrote a note in chart as a percentage of the total number of physicians indicating each category as the most important boundary transgression encountered in previous 12 months.
Percentage adds up to more than 100 because physicians could choose all actions that applied.