Table 4.
Unadjusted and Adjusted Ratings for Question, “How Would You Rate Medical StaffListening to What You Have to Say?”
| Adjusted Proportions | ||||
|---|---|---|---|---|
| Language/Ethnic Response Group | Unadjusted Proportions* | Model 1† | Model 2‡ | Model 3§ |
| Latinos/Spanish | ||||
| Very poor/poor | 8.7 | 9.1 | 9.1 | 11.0 |
| Fair | 19.0 | 19.7 | 18.9 | 20.8 |
| Good | 28.1 | 28.3 | 27.8 | 27.1 |
| Very good | 22.9 | 22.5 | 23.4 | 23.0 |
| Excellent | 21.3 | 20.4 | 20.8 | 18.1 |
| Latinos/English | ||||
| Very poor/poor | 4.9 | 4.9 | 5.1 | 5.1 |
| Fair | 12.1 | 12.3 | 12.1 | 12.3 |
| Good | 23.2 | 23.3 | 22.5 | 21.5 |
| Very good | 26.1 | 26.0 | 26.0 | 26.7 |
| Excellent | 33.8 | 33.5 | 34.3 | 34.4 |
| Whites | ||||
| Very poor/poor | 3.7 | 3.7 | 3.8 | 3.8 |
| Fair | 9.7 | 9.7 | 9.7 | 9.9 |
| Good | 20.3 | 20.3 | 20.0 | 19.1 |
| Very good | 26.1 | 26.0 | 26.0 | 26.5 |
| Excellent | 40.2 | 40.3 | 40.5 | 40.7 |
| Tests of statistical significance (p value) | ||||
| Latino/Spanish coefficient (white reference) | < .01 | < .01 | < .01 | < .01 |
| Latino/English coefficient (white reference) | < .01 | .12 | .88 | .88 |
| Omnibus test (adjusted Wald test of Latino/Spanish coefficient = 0 and Latino/English coefficient = 0) | < .01 | < .01 | < .01 | < .01 |
| English-Spanish Latino equivalence test (adjusted Wald test of Latino/Spanish coefficient = Latino/English coefficient) | < .01 | < .01 | < .01 | < .01 |
*
Unadjusted ordinal logistic model. Standard errors adjusted for medical group membership.
†
Ordinal logistic model controlling for age and gender (model 1).
‡
Ordinal logistic model controlling for age, gender, and Spanish language response variable (SLRV) (model 2).
§
Ordinal logistic model controlling for age, gender, number of comorbid conditions, education, income, household size, insurance status and SLRV (model 3).