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. 1999 Oct;14(10):610–616. doi: 10.1046/j.1525-1497.1999.11038.x

Table 2.

Reported Characteristics of Medication Education *

Characteristic Patient Report Physician Report Patient Report Pharmacist Report
Mean duration in minutes (range) 10.5 (0–60) 13.0 (0–60) 5.3 (0–40) 14.3 (0–180)
Mean satisfaction score 3.9 3.7 4.1 3.7
*

These values are based on responses by as many as 49 physicians and 49 pharmacists but only 47 patients, because two patients declined to continue participating during the postdischarge interview. For the comparison with physicians, responses from only 33 of these patients were available to calculate the mean duration in minutes because the other 14 patients responded “don't know” when asked to estimate the duration. In this comparison, the mean satisfaction score is based on responses from 14 patients and 38 physicians because 33 patients and 11 physicians responded that there was no education. In the comparison with pharmacists, responses from 40 patients were available to calculate the mean duration in minutes because the other 7 patients responded “don't know” when asked to estimate the duration. In this comparison, the mean satisfaction score is based on responses from 10 patients and 20 pharmacists because 37 patients and 29 pharmacists responded that there was no education.

The satisfaction score is based on a scale from 1 (“not at all satisfied”) to 5 (“extremely satisfied”).