Box 3.

Projects in evaluation framework

• Assessing whether training, change management, and support are optimal
• Assessing whether the reliability of the system (including peripherals, network, hardware and software) is optimal
• Assessing the project management
• Assessing whether the system improves the communication of patient information between healthcare facilities
• Assessing whether data protection is adequate
• Assessing the quality and actual use of decision making information to support clinicians, hospital management, provincial health executives, and the public
• Assessing whether patient administration processes are more standardised and efficient
• Assessing whether costs per unit service are reduced
• Assessing whether revenue collection has improved
• Assessing whether information is used for audit or research