Table 5.
Effect of the patient bringing information from the Internet to a visit on quality of care
No. | Improved% | No difference% | Worsened% | P | |
Total | 408 | 25 | 70 | 5 | |
How relevant did you feel the information was to the patient? | <<.001 | ||||
Very / somewhat relevant | 331 | 29 | 68 | 3 | |
Not very / not at all relevant | 75 | 4 | 82 | 14 | |
How accurate was the information? | <<.001 | ||||
Very / somewhat accurate | 298 | 29 | 67 | 3 | |
Not very / not at all accurate | 108 | 11 | 78 | 11 | |
Did the patient want: | <<.001 | ||||
Test / Referral / Medication change | 182 | 22 | 69 | 9 | |
Your opinion | 212 | 28 | 71 | 1 | |
Did you do what the patient wanted? | <<.001 | ||||
Yes, completely | 94 | 31 | 68 | 1 | |
Yes, partially | 232 | 26 | 70 | 4 | |
No | 73 | 14 | 72 | 15 | |
Did you think that the patient's request was not appropriate for their health? | <<.001 | ||||
Yes | 126 | 15 | 71 | 14 | |
No | 280 | 29 | 70 | 1 | |
Did you have enough time to discuss the information? | .138 | ||||
Yes | 258 | 27 | 69 | 4 | |
No | 147 | 20 | 73 | 7 | |
Did you feel the patient was taking responsibility for their health? | .006 | ||||
Yes | 315 | 28 | 67 | 4 | |
No | 89 | 12 | 80 | 8 | |
Did you feel the patient was challenging your authority? | <<.001 | ||||
Yes | 68 | 15 | 68 | 17 | |
No | 338 | 26 | 71 | 3 |