Table 2.
D. Organisation of the clinic | Before | During | P2 | After | P3 |
16 clinics (%)1 | 17 clinics (%)1 | (14 pair) | 15 clinics (%)1 | (12 pair) | |
1. Clean and appropriate | 14 (88) | 14.3 (84) | 10.5 (70) | ||
2. Waiting time not more than 1 hour | 14 (88) | 13.9 (82) | 13.5 (90) | ||
3. Privacy maintained during consultation | 11 (69) | 12.5 (74) | 15 (100) | 0.08 | |
4. No interruptions during consultation | 12 (13) | 13.3 (78) | 13 (87) | ||
5. Consultation time of at least a quarter of an hour | 12 (15) | 14.8 (87) | 10.5 (70) | ||
Score 4 | 7.9 | 8.1 | 8.3 |
1 Column before: the information is based on 17 observations. Column during: the information is based on 30 observations. Column after: the information is based on 18 observations. When a clinic was visited more than once, the mean values of that clinic were calculated and considered
2 the p value that is the result of the Wilcoxon Signed Ranks test (Paired design), comparing the scores of the clinics before and during the program, only p-values ≤ 0.10 are reflected.
3 the p value that is the result of the Wilcoxon Signed Ranks test (Paired design), comparing the scores of the clinics before and after the program, only p-values ≤ 0.10 are reflected.