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Use of the nine contact types given in the Winmed electronic medical record system. The data are based on 100610 contacts.
| Type of contact | Mean | Lower 95% CI | Upper 95% CI |
| Unknown | 8 | 6 | 10 |
| Telephone | 24 | 16 | 33 |
| Simple (eg. picking up a prescription) | 7 | 2 | 11 |
| Consultation | 45 | 37 | 54 |
| Consultation, immediate help | 6 | 2 | 10 |
| Consultation, checkup | 8 | 1 | 15 |
| Home visit | 1 | 0 | 1 |
| Home visit, immediate help | 1 | 0 | 1 |
| Work-related health checkup | 0.2 | 0 | 0 |
CI = confidence interval
