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Topics in Structured Instrument
| Organizational trust |
| Expectations of: |
| Competence/quality |
| Beneficence/advocacy |
| Fairness |
| Honesty/openness |
| Reliability |
| Doctor–patient trust |
| Interpersonal trust (Thom et al. 1999) |
| Doctor–organization relationship |
| Doctor's role in rationing |
| Perceived vulnerability |
| Worry about |
| Coverage |
| Health |
| Confidentiality |
| Satisfaction with care |
| Process variables |
| Subjective judgements (Ware and Hays 1988) |
