| Codes of conduct |
Usually developed by broad-based participation
Create useful stakeholder consensus
Amenable to sector-specific interpretation
Can be updated as necessary with relative ease
Can be implemented by any organization, large or small
Create synergy between corporate objectives and ethical environments
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Implementation is by a nonbinding pledge
Open to abuse
Potential for misinterpretation of principles
Require non-specific organizational change that is difficult to measure
Difficult to measure utilization by Web sites and citizens
Difficult to measure effectiveness
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| Third-party certification |
Provides independent validation and revalidation
Can be objective
Forces organizational change in terms of ethical culture, audit, and accountability
Forces provider education
Clear criteria that are consistently applied; but, criteria can be quite clear, without being well-considered and defendable
Relatively easy to measure utilization (in the case of fee-for-service programs)
Can be used as a quality differentiator
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High cost to providers
Exclusion of smaller and other deserving providers due to cost or required organizational change
User indifference (don't know, don't care)
Provider ambivalence (don't care, can't do)
Enforcement relies on withdrawal of accreditation; this has a weak impact
Labor and resource intensive in the case of manual review and certification (eg, MedCERTAIN and OMNI)
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