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. 2001 Dec 26;3(4):e28. doi: 10.2196/jmir.3.4.e28

Table 4.

Advantages and Disadvantages of the 3 Key Mechanisms of the Health Information Quality Initiatives

Mechanism Advantages Disadvantages
Codes of conduct
  • Usually developed by broad-based participation

  • Create useful stakeholder consensus

  • Amenable to sector-specific interpretation

  • Can be updated as necessary with relative ease

  • Can be implemented by any organization, large or small

  • Create synergy between corporate objectives and ethical environments

  • Implementation is by a nonbinding pledge

  • Open to abuse

  • Potential for misinterpretation of principles

  • Require non-specific organizational change that is difficult to measure

  • Difficult to measure utilization by Web sites and citizens

  • Difficult to measure effectiveness

Third-party certification
  • Provides independent validation and revalidation

  • Can be objective

  • Forces organizational change in terms of ethical culture, audit, and accountability

  • Forces provider education

  • Clear criteria that are consistently applied; but, criteria can be quite clear, without being well-considered and defendable

  • Relatively easy to measure utilization (in the case of fee-for-service programs)

  • Can be used as a quality differentiator

  • High cost to providers

  • Exclusion of smaller and other deserving providers due to cost or required organizational change

  • User indifference (don't know, don't care)

  • Provider ambivalence (don't care, can't do)

  • Enforcement relies on withdrawal of accreditation; this has a weak impact

  • Labor and resource intensive in the case of manual review and certification (eg, MedCERTAIN and OMNI)

Tool-based evaluation
  • Consistency of process

  • Semblance of objectivity

  • User indifference

  • Difficult to measure utilization by Web sites and citizens

  • Difficult to measure effectiveness

  • Narrow "expert"-only participation in developing the questionnaires that underlie the tool

  • False sense of security

  • Difficult to maintain currency

  • Difficult to establish validity