Table 2.

Satisfaction Measures

1. Overall, how successful has your operation been?

a. Very successful, complete relief

b. Fairly successful, a good deal of relief

c. Not very successful, only a little relief

d. Failure, no relief

e. Worse than before

If you had a friend with the same trouble you had, would you recommend the operation? Yes/No

'Satisfaction' requires a or b and Yes to the above questions.