Table 2.

Predictors of Perfect Scores for Primary Care Domains and Excellent Satisfaction

	Adjusted OR (95% CI)
Factor	Patient Preference for Provider	Interpersonal Communication	Accumulated Knowledge	Coordination of Care	Excellent Satisfaction
Demographics and health status
Race
White (referent group)	—	—	—	—	—
Black	0.7 (0.4, 1.3)	0.7 (0.5, 1.1)	1.9 (0.8, 4.4)	0.7 (0.3, 1.2)	0.7 (0.4, 1.1)
Other	0.5 (0.1, 2.1)	0.7 (0.4, 1.4)	0.9 (0.2, 4.9)	0.9 (0.5, 1.6)	1.0 (0.6, 1.6)
Ethnicity, Hispanic	0.5 (0.1, 1.6)	0.8 (0.2, 3.1)	*	1.3 (0.3, 5.0)	0.5 (0.2, 1.5)
Age (y)
40 to 64	1.7 (0.8, 3.7)	1.4 (1.0, 2.1)	1.0 (0.4, 3.0)	2.0 (1.2, 3.3)	1.4 (0.9, 2.1)
65+	1.9 (0.9, 4.0)	1.3 (1.0, 1.8)	1.1 (0.4, 3.0)	2.5 (1.5, 4.3)	1.5 (0.9, 2.5)
Married	1.0 (0.6, 1.4)	1.1 (0.8, 1.5)	1.5 (0.7, 3.0)	1.2 (0.9, 1.6)	0.9 (0.6, 1.2)
Education
Some college or technical training	0.9 (0.7, 1.3)	0.7 (0.5, 0.8)	0.7 (0.4, 1.3)	0.7 (0.5, 1.1)	0.6 (0.5, 0.7)
College graduate	0.8 (0.5, 1.2)	0.7 (0.5, 1.0)	1.0 (0.6, 1.7)	0.5 (0.3, 0.8)	0.5 (0.4, 0.7)
Income > $20,000	1.1 (0.7, 1.7)	0.8 (0.6, 1.2)	1.0 (0.6, 1.8)	0.9 (0.6, 1.3)	1.2 (0.9, 1.7)
Overall health status, very good/excellent	1.2 (0.9, 1.7)	1.3 (0.9, 1.8)	0.3 (0.2, 0.5)	1.0 (0.6, 1.5)	1.8 (1.4, 2.2)
VA service connection	0.7 (0.5, 1.0)	0.9 (0.7, 1.1)	0.7 (0.5, 1.1)	0.8 (0.5, 1.2)	0.9 (0.7, 1.1)
Health care experiences
Female VA regular provider	1.2 (0.8, 1.9)	1.9 (1.4, 2.6)	1.3 (0.5, 3.5)	1.5 (0.9, 2.6)	1.0 (0.7, 1.5)
VA regular provider covers   gynecological care	2.0 (1.3, 3.1)	1.3 (0.9, 1.8)	1.2 (0.7, 2.1)	1.1 (0.7, 2.0)	1.6 (1.2, 2.3)

^*Hispanic was dropped from the model and the few observations were not used.

OR, odds ratio; CI, confidence interval; VA, Department of Veterans Affairs. The OR includes adjustment for all covariates and clustering at the site level.