. 2006 Apr 1;56(525):262–268.

Table 2.

Correlations between empathy, enablement, continuity, consultation length, CQI-2 and doctors' and patients' views.

	Empathy (CARE Measure)	Enablement (PEI)	Continuity (% who know doctor well or very well)	Time (measured consultation length)	CQI-2 score
GPs' views
Self-rated empathy	0.43^a	0.52^a	0.34	0.09	0.45^a
Importance of empathy	0.50^a	0.47^a	0.00	0.07	0.34
Not valued by patients (MAGPI 9)	−0.45^a	−0.35	−0.36	−0.28	−0.55^b
Difficult to balance work–home life	0.57^b	0.39	0.21	0.44^a	0.53^b
Need for longer consultations	0.55^b	0.39	0.16	0.54^b	0.57^b

Patients' views
Confidence in GP	0.43^a	0.18	0.49^a	0.44^a	0.54^b
Able to discuss problems	0.55^b	0.24	0.13	0.32	0.45^a
Would recommend GP	0.90^c	0.68^c	0.48^a	0.43^a	0.87^c
Overall satisfaction	0.79^c	0.77^c	0.42^a	0.49^a	0.79^c

P<0.05;

P<0.01;

P<0.001 (Spearmann's ρ). CARE = Consultation and Relational Empathy. PEI = Patient Enablement Instrument. MAGPI = Morale in General Practice Inventory.