Table 4.
Rating of user support services
| User support service | Number of users | Rating of support service | |||
|---|---|---|---|---|---|
| Very useful | Some-times useful | Rarely useful | Not useful | ||
| 179 | 103 | 60 | 6 | 10 | |
| Listserv | 64 | 31 | 28 | 5 | 0 |
| Phone | 54 | 41 | 8 | 2 | 3 |
| Others | 10 | 8 | 2 | 0 | 0 |
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