Table 1.
Description of survey (number of items)
|
Nb. questions |
||||
|---|---|---|---|---|
| Constructs | P† | N† | S† | |
| User characteristics | Sex | 1 | 1 | 1 |
| Age (years) | 1 | 1 | 1 | |
| Senior grade | 1 | 1 | ||
| Previous computer experience | 1 | 1 | 1 | |
| Seniority at work | 1 | 1 | 1 | |
| Working unit | 1 | 1 | 1 | |
| Incentives from hierarchy | 1 | 1 | 1 | |
| Perceived use by other colleagues
|
1
|
1
|
1
|
|
| User satisfaction |
Satisfaction with CIS components |
3
|
2
|
4
|
| Current CIS vs. paper
|
1
|
1
|
1
|
|
| Perceived time spent on computer
|
1
|
1
|
1
|
|
| CIS use | Frequency of use | 12 | 7 | 12 |
| Perceived | Perceived ease of use | 11 | 7 | 11 |
| CIS Quality | Response times | 11 | 7 | 9 |
| Connection time | 1 | 1 | 1 | |
| CIS confidentiality
|
1
|
1
|
1
|
|
| Perceived CIS | Improved work effectiveness | 1 | 1 | 1 |
| Usefulness
|
Improved care quality
|
1
|
1
|
1
|
| Perceived | Quality of the hotline support | 1 | 1 | 1 |
| Service | Speed to repair | 1 | 1 | 1 |
| Quality | CIS training in the computing department | 1 | 1 | 1 |
| CIS personalized training at work place | 1 | 1 | 1 | |
| Availability of PC
|
1
|
1
|
1
|
|
| Total number of questions | 56 | 42 | 54 | |
†
Questionnaire type: P=physicians, N=nurses, S=secretaries