Table 4.
Factors Associated with Satisfaction, Compliance, and Perceptions of Physicians among Chinese who Visited General Practitioners or Specialists
| Variables | Satisfaction OR (95%CI)* | Compliance OR (95%CI)* | Experience OR (95% CI)* | Time OR (95%CI)* | Questions OR (95%CI)* | Clarity OR (95%CI)* | Attentiveness OR (95%CI)* |
| Chinese Patients who Visited General Practitioners (n = 746) | |||||||
| Language | |||||||
| English | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 |
| Chinese or Other | 0.5 (0.3–0.9) | 1.2 (0.8–1.7) | 0.7 (0.4–1.0) | 1.0 (0.7–1.6) | 0.8 (0.5–1.3) | 0.7 (0.4–1.2) | 0.9 (0.6–1.4) |
| Length of Stay in Canada | |||||||
| Born in Canada | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 |
| 1 – 9 years | 0.2 (0.1–0.7) | 1.1 (0.5–2.1) | 0.3 (0.2–0.7) | 0.2 (0.1–0.5) | 0.4 (0.2–1.0) | 0.3 (0.1–0.9) | 0.5 (0.3–1.1) |
| 10 or more years | 0.5 (0.1–1.7) | 1.4 (0.7–2.7) | 0.8 (0.4–1.6) | 0.6 (0.3–1.1) | 0.7 (0.3–1.6) | 0.7 (0.2–1.9) | 0.7 (0.4–1.5) |
| Chinese Patients who Visited Specialists (n = 485) | |||||||
| Language | |||||||
| English | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 |
| Chinese or Other | 0.7 (0.4–1.2) | 1.5 (0.9–2.5) | 1.0 (0.6–1.7) | 0.6 (0.4–1.0) | 0.6 (0.4–1.1) | 0.4 (0.2–0.7) | 0.8 (0.5–1.3) |
| Length of Stay in Canada | |||||||
| Born in Canada | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 | 1.0 |
| 1 – 9 years | 0.5 (0.1–1.6) | 0.3 (0.1–0.8) | 0.2 (0.1–0.6) | 0.4 (0.2–1.0) | 0.7 (0.2–1.9) | 1.0 (0.4–2.6) | 0.6 (0.2–1.5) |
| 10 or more years | 0.5 (0.2–1.8) | 0.5 (0.2–1.3) | 0.3 (0.1–0.9) | 0.5 (0.2–1.2) | 0.7 (0.3–2.0) | 1.4 (0.5–3.7) | 0.5 (0.2–1.3) |
Note: *Odds ratios (95% Confidence Intervals) were calculated after adjustment for age, sex, education, marital status, income, medical conditions, language and birthplace
Questions asked in the Survey:
Experience: Did you feel that the doctor had adequate experience to treat your condition?
Questions: Did you feel comfortable asking the doctor questions?
Time: Did you feel the doctor spent enough time with you?
Clarity: Did you understand what the doctor said to you?
Attentiveness: Did you feel the doctor listened carefully to you?
Compliance: Did you trust the doctor so much that you always try to follow his/her advice?
Satisfaction: How satisfied were you with the care you received from the doctor?