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. 2007 Aug;100(8):368–374. doi: 10.1258/jrsm.100.8.368

Table 1.

Empirical studies of EI in health care

Author, year, country Participants Sample Measure used Outcomes Summary
Wagner et al. 2002; USA 30 doctors; 138 patients Faculty and residents in an academic family medicine department and their patients Bar-On Emotional Quotient Inventory Patient satisfaction No significant relationship between global EI and satisfaction. No significant correlation between EI subscales and satisfaction. Significant difference between doctors with 100% satisfied patients and less than 100% satisfied patients on the happiness subscale of Bar-On (t=2.76, P<0.01)
Gerits et al. 2005; Netherlands 380 Nurses working with people with mental retardation and severe behavioural problems. Bar-On Emotional Quotient Inventory Burnout; job turnover Complex analysis using groups clustered by EI profile and analysing male and female separately. In female nurses generally high EI did not provide a buffer against burnout; however, generally low scores were associated with higher burnout. Low social skills seemed to protect against burnout. In male participants problem solving and stress tolerance EI scores were related to better personal accomplishment (low burnout)
Humpel and Caputi. 2001; Australia 43 Mental health nurses Mayer et al. Multifactor EI Scale Work stress No significant association between EI and stress. Lower EI scores in female nurses with less experience in mental health but not in male participants.
Pau and Croucher. 2003;UK 213 Dental students Schutte EI Scale Perceived stress Higher EI was associated with lower perceived stress. However only the sub scale of optimism/mood regulation predicted perceived stress.
Wagner et al. 2001; USA Not stated Medical students Bar-On Emotional Quotient Inventory Not stated On-going work

EI, emotional intelligence