Table 1.
Author, year, country | Participants | Sample | Measure used | Outcomes | Summary |
---|---|---|---|---|---|
Wagner et al. 2002; USA | 30 doctors; 138 patients | Faculty and residents in an academic family medicine department and their patients | Bar-On Emotional Quotient Inventory | Patient satisfaction | No significant relationship between global EI and satisfaction. No significant correlation between EI subscales and satisfaction. Significant difference between doctors with 100% satisfied patients and less than 100% satisfied patients on the happiness subscale of Bar-On (t=2.76, P<0.01) |
Gerits et al. 2005; Netherlands | 380 | Nurses working with people with mental retardation and severe behavioural problems. | Bar-On Emotional Quotient Inventory | Burnout; job turnover | Complex analysis using groups clustered by EI profile and analysing male and female separately. In female nurses generally high EI did not provide a buffer against burnout; however, generally low scores were associated with higher burnout. Low social skills seemed to protect against burnout. In male participants problem solving and stress tolerance EI scores were related to better personal accomplishment (low burnout) |
Humpel and Caputi. 2001; Australia | 43 | Mental health nurses | Mayer et al. Multifactor EI Scale | Work stress | No significant association between EI and stress. Lower EI scores in female nurses with less experience in mental health but not in male participants. |
Pau and Croucher. 2003;UK | 213 | Dental students | Schutte EI Scale | Perceived stress | Higher EI was associated with lower perceived stress. However only the sub scale of optimism/mood regulation predicted perceived stress. |
Wagner et al. 2001; USA | Not stated | Medical students | Bar-On Emotional Quotient Inventory | Not stated | On-going work |
EI, emotional intelligence