Table 1.

Demographic Characteristics and Self-Reported Health of 1,227 Patients With an Urgent Health Problem in the Past 6 Months Who Used Different Services

Characteristic	Family Physician (n=201)	After-Hours Clinic (n=93)	Emergency Department (n=677)	Walk-in Clinic (n=94)	Telephone Advisory Service (n=35)	More Than 1 Service (n=127)
Age, mean (SD), y	47.8, 21.0	41.8, 24.5	43.4, 24.1	38.7, 23.7	31.3, 25.4	36.6, 23.5
Proxy respondent for child >17 y, % (n)	12.9 (26)	24.7 (23)	20.2 (137)	25.5 (24)	45.7 (16)	26.8 (34)
Female, % (n)	59.2 (119)	70.0 (65)	57.3 (388)	66.0 (62)	71.4 (25)	67.7 (86)
Income ≥$45,000, % (n)*	54.4 (99)	61.8 (55)	53.2 (322)	65.9 (54)	72.7 (24)	60.3 (70)
Some or completed high school education, % (n)†	91.3 (178)	93.5 (87)	88.3 (587)	92.2 (83)	91.4 (32)	96.0 (119)
Self-reported health status, % (n)‡
Excellent	15.5 (31)	29.0 (27)	16.0 (107)	25.3 (23)	22.9 (8)	23.0 (29)
Very good	36.0 (72)	31.2 (29)	32.2 (215)	34.1 (31)	37.1 (13)	26.2 (33)
Good	32.0 (64)	28.0 (26)	32.5 (217)	27.5 (25)	28.6 (10)	33.3 (42)
Fair	11.0 (22)	8.6 (8)	13.6 (91)	8.8 (8)	5.7 (2)	14.3 (18)
Poor	3.2 (4)	3.2 (3)	5.7 (38)	4.4 (4)	5.7 (2)	3.2 (4)

* N = 131 did not respond.

† N = 27 did not respond.

‡ N = 16 did not respond.