Table 1.
Factor coefficients, item-total score correlations, and correlations with American Board of Internal Medicine (ABIM) patient rating form for the items of Jefferson Scale of Patient’s Perception of Physician Empathy*
| Items | Factor coefficients | Item-total score correlations | Correlations with ABIM patient rating form |
|---|---|---|---|
| Understands my emotions, feelings and concerns. |
0.90 |
0.90 |
0.69 |
| Seems concerned about me and my family. |
0.89 |
0.91 |
0.64 |
| Can view things from my perspective (see things as I see them). |
0.81 |
0.85 |
0.70 |
| Asks about what is happening in my daily life. |
0.76 |
0.84 |
0.54 |
| Is an understanding doctor. | 0.73 | 0.77 | 0.67 |
*The Jefferson Scale of Patient’s Perceptions of Physician Empathy items were answered on a 5-point Likert-type scale (1 = Strongly Disagree, 5 = Strongly Agree). All correlations were statistically significant (P<0.001).