5.

Barriers to Care Typology

Patient Circumstances	Why Patients Report They Do Not Get Care?	Who These Patients Are in Our Practices
No insurance and not getting care	Need coverage	Patients who fear the first question on the phone: “What’s your insurance?”
		Parents who get care at their children’s visits
Have insurance but not getting care	Need access	Patients who referring providers cannot get into specialists’ offices
		Patients traveling long distances to see clinicians
Have insurance and access but not getting care	Unafforable costs	Patients calling for advice to avoid visit co-payments
		Patients struggling to get their medications and asking for pharmaceutical samples