Table 4.
Table 4 MyGroupHealth Patient Satisfaction Survey
n | Very Satisfied % | p Value ∗ | Satisfied or Very Satisfied % | p Value ∗ | |
---|---|---|---|---|---|
MyGroupHealth overall | 896 | 48 | Comparison | 94 | Comparison |
Individual Services | |||||
Medication Refills | 767 | 81 | <0.001 | 96 | 0.09 |
Secure Messaging | 709 | 65 | <0.001 | 93 | 0.08 |
Test Results | 741 | 55 | 0.04 | 86 | <0.001 |
Appointments | 533 | 52 | 0.23 | 79 | <0.001 |
Healthwise® | 684 | 38 | <0.001 | 80 | <0.001 |
Provider Directory | 606 | 35 | <0.001 | 74 | <0.001 |
∗ p Value for the McNemar test of equal proportions comparing satisfaction of patients with individual MyGroupHealth services to satisfaction with MyGroupHealth overall.