Table 4.
Table 4 Staff Time Spent on Specific Task Categories ∗
| Task Category | Registered Nurses |
Medical Assistants |
||||||
|---|---|---|---|---|---|---|---|---|
| SL—Paper Mins. per Hr (n = 7) | HP—Desktop Mins. per Hr (n = 12) | SN—Laptop Mins. per Hr (n = 3) | Weighted Mean Difference (95% CI) Mins. per Hr | SL—Paper Mins. per Hr (n = 4) | HP—Desktop Mins. per Hr (n = 9) | SN—Laptop Mins. per Hr (n = 7) | Weighted Mean Difference (95% CI) Mins. per Hr | |
| Computer Tasks | 12.1 | 17.8 | 16.1 | 5.4 (0.0, 10.7)† | 5.9 | 9.7 | 8.9 | 3.4 (−0.1, 7.0) |
| Writing Tasks | 4.7 | 3.9 | 3.3 | −0.9 (−2.5, 0.7) | 4.5 | 5.3 | 2.4 | −0.4 (−6.2, 5.4) |
| Computer and Writing Tasks, combined ∗ | 16.9 | 21.7 | 19.4 | 4.4 (−2.2, 11.0) | 10.4 | 15.0 | 11.3 | 3.0 (−1.9, 7.9) |
| Talking Colleague/Other | 8.4 | 7.9 | 7.2 | −0.7 (−5.0, 3.5) | 12.9 | 15.7 | 7.4 | −0.8 (−7.8, 6.2) |
| Examine Chart/Other | 4.6 | 6.2 | 2.0 | 0.8 (−2.1, 3.6) | 3.9 | 10.3 | 7.8 | 5.3 (0.6, 9.9)‡ |
| Phone Colleague/Other | 5.4 | 8.0 | 7.2 | 2.4 (−1.7, 6.5) | 3.0 | 4.3 | 3.8 | 1.1 (−2.1, 4.3) |
| Walking | 4.4 | 3.9 | 2.3 | −0.9 (−2.5, 0.7) | 5.7 | 6.1 | 5.6 | 0.2 (−3.1, 3.5) |
| Talking to Patient or Family | 3.5 | 0.8 | 3.3 | −2.2 (−5.1, 0.7) | 3.5 | 0.7 | 10.3 | 1.4 (−2.2, 5.0) |
| Phone Patient | 7.1 | 6.5 | 7.5 | −0.4 (−4.7, 3.8) | 0.9 | 0.1 | 2.1 | 0.1 (−1.9, 2.1) |
| Procedure | 2.5 | 3.1 | 6.9 | 1.3 (−1.5, 4.2) | 3.1 | 1.9 | 5.9 | 0.6 (−3.5, 4.7) |
| Other, miscellaneous | 7.2 | 2.1 | 4.2 | −3.4 (−5.1, −1.7)‡ | 16.7 | 5.9 | 5.9 | −10.8 (−27.0, 5.5) |
| Prescription or formulary related fax or phone call | 1.2 | 1.0 | 1.3 | −0.2 (−1.3, 1.0) | 0.3 | 1.0 | 0.8 | 0.6 (−0.4, 1.5) |
∗ We provide detail on task categories that took up ≥7.5% of time at one or more site. Other tasks are grouped as ‘other’.
‡ P ≤ 0.05.
SL = Silver Lake; HP = Harbour Pointe; SN = Snohomish.