Table 3.
Perceptions of Healthcare Providers’ Communication Skills among White Hispanic Respondents who had Visited a Healthcare Provider in the Past 12 Months
| Demographic/socioeconomic characteristics | Provider listened carefully to them | Provider explained things so they understood | Provider showed respect for what they had to say | Provider spent enough time with them |
|---|---|---|---|---|
| Adjusted OR (95% CI)a | Adjusted OR (95% CI)a | Adjusted OR (95% CI)a | Adjusted OR (95% CI)a | |
| Gender | ||||
| Male | 0.92 (0.76–1.10) | 0.87 (0.73–1.05) | 0.92 (0.76–1.12) | 0.95 (0.80–1.12) |
| Female | 1.00 | 1.00 | 1.00 | 1.00 |
| Age group | ||||
| 18–24 years | 0.54 (0.34–0.85) | 0.58 (0.37–0.92) | 0.81 (0.51–1.31) | 0.50 (0.34–0.74) |
| 25–44 years | 0.65 (0.45–0.95) | 0.70 (0.46–1.05) | 0.83 (0.55–1.26) | 0.57 (0.40–0.81) |
| 45–64 years | 0.83 (0.56–1.24) | 0.70 (0.47–1.04) | 0.90 (0.59–1.37) | 0.72 (0.50–1.03) |
| ≥65 years | 1.00 | 1.00 | 1.00 | 1.00 |
| Place of residence | ||||
| MSA | 0.51 (0.34–0.75) | 0.61 (0.44–0.83) | 0.60 (0.39–0.92) | 0.47 (0.34–0.64) |
| non-MSA | 1.00 | 1.00 | 1.00 | 1.00 |
| Family income | ||||
| Poor | 0.97 (0.68–1.38) | 1.09 (0.75–1.59) | 1.10 (0.76–1.59) | 0.86 (0.60–1.24) |
| Near poor | 1.10 (0.71–1.69) | 1.02 (0.63–1.65) | 1.21 (0.73–2.00) | 0.97 (0.59–1.57) |
| Low income | 1.05 (0.75–1.47) | 0.96 (0.68–1.36) | 1.09 (0.75–1.57) | 0.89 (0.63–1.25) |
| Middle income | 1.00 (0.75–1.33) | 1.03 (0.74–1.43) | 0.95 (0.69–1.33) | 0.90 (0.65–1.23) |
| High income | 1.00 | 1.00 | 1.00 | 1.00 |
| Completed high school | ||||
| Yes | 1.00 (0.81–1.24) | 1.08 (0.86–1.37) | 0.94 (0.76–1.15) | 1.07 (0.86–1.32) |
| No | 1.00 | 1.00 | 1.00 | 1.00 |
| Census region | ||||
| Northeast | 1.38 (0.94–2.04) | 1.14 (0.77–1.71) | 1.58 (1.05–2.39) | 1.55 (1.11–2.17) |
| Midwest | 1.00 (0.71–1.41) | 1.13 (0.82–1.57) | 1.46 (1.01–2.13) | 1.20 (0.80–1.82) |
| South | 1.15 (0.94–1.40) | 1.03 (0.82–1.30) | 1.14 (0.90–1.45) | 1.14 (0.91–1.43) |
| West | 1.00 | 1.00 | 1.00 | 1.00 |
| Health insurance | ||||
| Any private | 0.95 (0.72–1.26) | 1.24 (0.95–1.61) | 1.09 (0.81–1.45) | 0.96 (0.74–1.26) |
| Public | 1.13 (0.82–1.57) | 1.65 (1.20–2.27) | 1.70 (1.19–2.43) | 1.40 (1.06–1.86) |
| Uninsured | 1.00 | 1.00 | 1.00 | 1.00 |
| Usual source of care | ||||
| Yes | 1.42 (1.13–1.79) | 1.19 (0.90–1.57) | 1.37 (1.05–1.78) | 1.50 (1.13–2.00) |
| No | 1.00 | 1.00 | 1.00 | 1.00 |
OR = odds ratio, CI = confidence interval, MSA = metropolitan statistical area
aStatistical significance indicated by bold highlights