Table 2.

Background information of the respondents in the study of outpatient waiting areas (n = 680)

Variables	Scale	Frequency	%	Mean	SD
Patient characteristics
Gender	Male	277	40.70
	Female	403	59.30
Age (years)		Min:16	Max: 86	37.56	12.84
Education	Undergraduate and above	372	54.71
	Senior high school	213	31.32
	Junior high school	36	5.29
	Elementary school and below	21	3.09
	Missing	38	5.59
Monthly income (money rate: Taiwan NT$: USA$ ≈ 33:1)
	NT$20,000 below	67	9.85
	NT$20,000–29,999	124	18.24
	NT$30,000–49,999	157	23.09
	NT$50,000–69,999	83	12.21
	NT$70,000–above	45	6.62
	No salary	104	15.29
	Missing	100	14.71
Living area	City residents	372	54.71
	Outside city residents	276	40.59
	Missing	32	4.71
Patient visiting information
Visits	First-time patients	553	0.81
	Returning patients	124	0.18
	Missing	3	0.00
Visiting time	Morning	340	50.0
	Afternoon	340	50.0
Waiting areas	Internal Medicines	160	23.53
	Surgeries	120	17.65
	Ophthalmology	40	5.88
	Obstetrics-Gynecology-Pediatrics	80	11.76
	Chinese Medicine	120	17.65
	Otolaryngology	40	5.88
	Orthopedics	40	5.88
	Family Medicine	40	5.88
	Dermatology	40	5.88