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. 2008 Mar-Apr;15(2):235–239. doi: 10.1197/jamia.M2503

Table 2.

Table 2 Response Rates of E-mail Account Holders in a University Hospital to E-mails Sent in Five Different Layouts

E-mails Sent
Responses after 96 Hours
Total Responses after 90 Days
Layout N N (% of Column Total) % of Total Responses N (% of Column Total) % of E-mails Sent (= Response Rate)
Classic 2616 268 (12.5%) 74.0% 362 (12.4%) 13.8%
HTML text 2616 464 (21.6%) 74.8% 620 (21.2%) 23.7%
Artwork text 2615 324 (15.1%) 71.7% 452 (15.5%) 17.3%
Static image 2615 625 (29.1%) 74.3% 841 (28.8%) 32.2%
Animated image 2614 466 (21.7%) 71.9% 648 (22.2%) 24.8%
Total 13076 2147 (100%) 73.5% 2923 (100%) 22.4%

χ2-test: p < 0.001 vs. classic version.

The results of two independent e-mail campaigns are combined.