Exposure |
• Secure commitment |
Developmental evaluation |
|
• Training and observation of care model by site PIs and regional project managers |
• Organizational Readiness for Change (ORC: prior to implementation) |
|
• Review evidence |
• Key informant interviews |
|
• Address values |
|
|
• Identify and prioritize needs and treatment targets |
|
|
• Begin tailoring care practice protocols |
|
|
• Kick-off meeting and video conferences on treatments to be implemented |
|
|
Adoption |
Predisposing activities: |
Developmental evaluation |
|
• VISN Implementation Teams |
Rogers' adoption questions: |
|
• Product champions |
• Complexity |
|
• Continue tailoring care practice protocols |
• Relative advantage |
|
• Continue to secure commitment, address values |
• Observability |
|
Implementation |
Enabling activities: |
Progress-focused evaluation |
|
• Patient self- assessment informatics (PAS) with provision of data to clinicians. |
• PAS tracking (ongoing) |
|
• Treatment-specific implementation activities, such as help with wellness groups and liaison with supported employment. |
Implementation-focused evaluation |
|
• Discuss and start using provider supports and incentives. |
• Project documents (minutes from Implementation Team meetings, project managers' field notes, quality coordinators' logs: all ongoing). |
|
|
• Provider and clinic manager interviews (mid-implementation) |
|
Practice |
Reinforcing activities (performance monitoring & feedback): |
Interpretive evaluation |
|
• Monthly quality meeting and Quality Reports |
• Provider & clinic manager interviews (post-implementation) |
|
• Quarterly conference calls re: treatment target implementation and use |
• Computer system usability questionnaire |
|
• Implementation team meetings |
|
|
• Continue tailoring with provider input |
|
|
• Finalize provider supports and incentives |
|
|
• Continue tailoring with leader input |
|
|
Sustainability |
• Stakeholder feedback discussions |
Interpretive evaluation |
|
|
• Level of Institutionalization |
|
|
• ORC |