Table 2.
Themes, Major and Minor Categories
| Theme | Major Category | Minor Category |
| Procedure | Ask/Identification | forms (flowsheet, encounter form, chart intake, history, problem list) |
| process (initial interview, annual physical, for chronic disease or respiratory infection) | ||
| staff (nurse, physician) | ||
| Procedure | Assessment | interest in quitting |
| risk of disease | ||
| habits | ||
| Procedure | Advise/Assistance/Arrange | stage of change |
| pharmacotherapy | ||
| Counseling | ||
| Brochures | ||
| Programs | ||
| Follow-up visit | ||
| Barrier | Provider | Provider Characteristics (forgetfulness, program knowledge, fear of "badgering" patient) |
| Practice characteristics (type, staff turnover, lack of billing code) | ||
| Patient characteristics (desire to quit, insurance type, addiction) | ||
| Benefit | Quit line Program | Single source for referral |
| Personalized attention | ||
| Barrier | Quit line Program | Provider Characteristics (lack of reminders, lack of feedback, only for one type of insurance, lack of advertising) |
| Patient Characteristics (comfort with program, short term solution, insurance type) | ||
| Procedure | Satisfaction | Good (identification, assessment, advise) |
| Poor (assistance, arrangement, follow-up) | ||
| Motivation | Provider | Individual (family death, concern for own health, patient care) |
| Program (ease, one referral, feedback) | ||
| General (healthcare costs, good medicine) | ||
| Motivation | Patient | Cost |
| Support/feedback | ||
| Incentives | Provider | Physician responsibility |
| Code for patient education/prevention |