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. 2008 Mar 29;23(4):489–494. doi: 10.1007/s11606-007-0393-z

Fig. 1.

Fig. 1

A Framework Integrating the Diagnostic Process with Communication Breakdowns. **Message reception can lead directly to data synthesis (and hence action) without message acknowledgement in some cases. Inline graphic Interpersonal communication, Inline graphic Informational communication, Inline graphic Interpersonal communication, Inline graphic Informational communication. a. Collaborative goal-setting using an Information Technology platform (Example 1 from table), b. Use of personal health records (Example 2), c. Using electronic progress notes requiring co-signatures of physician (Example 5), d. Electronic Medical Record generated report transmitted to pager or mobile phone of referring physician (Example 7), e. Use of alerts for abnormal test results (Example 10), f. Electronic Medical Record generated reminders to patient and physician (Example 3), g. Using software to track unacknowledged alerts (Example 12)