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. 2008 Mar 29;23(4):372–378. doi: 10.1007/s11606-007-0488-6

Table 2.

Primary Clinical Domains and Spectrum of Health IT Solutions

Area of Health IT Use Impact on Clinician Workflow
Minimal/None Some Significant
Orders, results, and results management Results for ordered tests printed or faxed (paper-based) Online order sets, online results for clinicians of ordered tests Tools track and follow up preventive care needs, results, and outcomes
Intra-clinic communication Providers and clinic staff communicate with e-mail, text messages; notes dictated Clinical tasks assigned electronically, document imaging of paper notes (a.k.a., “Go paperless”) Multidisciplinary coordinated care; documentation in structured, analyzable format
Patient education and outreach Practice website with educational materials, automated reminders for appointments Automatically generated forms/care plans (e.g., asthma action plan) Clinical care managed between visits (includes goal-setting and tracking)
Inter-clinic coordination Basic immunization records Electronic referral paperwork Referrals managed per electronically reinforced protocols; information exchanges
Medication management Online drug reference e-prescribing (with interaction checking), frequently used lists e-prescribing with diagnosis- and patient-based decision support
Provider education and feedback Web site links, online clinic policy manuals Integrated or handheld reference materials, online training Integrated electronic clinical decision support; report cards, assessments