Table 1.
Element | Classification |
---|---|
Event type* | AE: an injury, with varying possible levels of harm, which results either from medical management or patient self-management |
PotAE: an unsafe state, not currently an AE, but likely to lead to an AE if it persists without intervention | |
Time-frame* | Incident: new to the patient |
Prevalent: ongoing in the patients’ life | |
Trigger* | “Out-of-range” ATSM response |
Patient requested a callback | |
Nurse care manager elicitation | |
None | |
Unable to determine | |
Preventability* | Preventable: could have been avoided, probably a result of an error or system design flaw, or could have been avoided with a patient action that is reasonable to expect |
Ameliorable: (AEs only) severity could have been substantially reduced with different actions or procedures (on the part of patient, provider, or system) | |
Nonpreventable, nonameliorable | |
Unable to determine | |
Primary provider awareness* | Aware in real time or prior to the study nurse becoming aware |
Unable to determine | |
Unaware | |
Description* | Hyperglycemia |
Hypoglycemia | |
Glucose monitoring | |
Medication problem | |
Other physical complaint/symptom | |
Other | |
Unknown | |
Self-management domain* | Glucose monitoring |
Medications | |
Foot care | |
Screening (non-receipt) | |
Diet | |
Exercise | |
Diagnosis (missed or incorrect) | |
Other | |
Unable to determine | |
Harm† | Not applicable—PotAE without harm |
Laboratory abnormalities only | |
1 day of symptoms | |
Several days of symptoms | |
Nonpermanent disability (including hospitalization) | |
Permanent disability | |
Death | |
Health care utilization‡ | Nurse–patient telephone contact |
Nurse–pharmacy telephone contact | |
Nurse–PMD telephone contact | |
Additional laboratory monitoring | |
Nurse in-person visit | |
Primary care office visit/ urgent care visit | |
Specialist physician visit | |
Emergency visit | |
Hospitalization | |
911 (emergency medical services) | |
Unknown | |
None |
AE = adverse event, PotAE = potential adverse event
*Coded with 1 best response
†Coded as 1 response, for most severe harm
‡Coded as all responses that apply