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. 2008 Apr 29;98(9):1508–1514. doi: 10.1038/sj.bjc.6604348

Table 4. Mean global ratings of consultation style.

Rating scale Medical Radiation F
Did the doctor appear technically competent and confident? Competent vs incompetent 0.9 1.3 6.7*
Did the doctor communicate information to the patient clearly? Good vs poor information delivery 1.7 2.3 4.3*
Was the doctor's overall message as positive as possible? Positive vs negative 2.8 3.3 1.8NS
Was the consultation patient- or doctor-centred? Patient-centred vs doctor-centred 3.8 5.2 11.7**
Was there a sense of the doctor hurrying the consultation? Very hurried vs not at all hurried 7.7 6.6 9.0*
In what way did the doctor respond to the patient? Cold/impersonal vs warm/caring 6.3 6.3 <0.01NS

*P<0.05, **P<0.001, NSNon-significant.

Scores are measured (in centimetres) from the left extreme of each dimension.