Table 4. Mean global ratings of consultation style.
Rating scale | Medical | Radiation | F |
---|---|---|---|
Did the doctor appear technically competent and confident? Competent vs incompetent | 0.9 | 1.3 | 6.7* |
Did the doctor communicate information to the patient clearly? Good vs poor information delivery | 1.7 | 2.3 | 4.3* |
Was the doctor's overall message as positive as possible? Positive vs negative | 2.8 | 3.3 | 1.8NS |
Was the consultation patient- or doctor-centred? Patient-centred vs doctor-centred | 3.8 | 5.2 | 11.7** |
Was there a sense of the doctor hurrying the consultation? Very hurried vs not at all hurried | 7.7 | 6.6 | 9.0* |
In what way did the doctor respond to the patient? Cold/impersonal vs warm/caring | 6.3 | 6.3 | <0.01NS |
*P<0.05, **P<0.001, NSNon-significant.
Scores are measured (in centimetres) from the left extreme of each dimension.