Table 2. Patients' satisfaction with the entire communication process during thefirst consultation and physicians' perception of their patients' satisfaction.
|
Physicians |
|||
|---|---|---|---|
| Evaluation | Patients, n=68 | Cons.+Res. (49 pt./phys.pairs) | Interns (19 pt./phys.pairs) |
| Very good | 45 (66%) | 13 (27%) | 5 (26%) |
| Good | 21 (31%) | 21 (43%) | 9 (47%) |
| Acceptable | 2 (3%) | 14 (29%) | 5 (26%) |
| Poor | 0 | 1(2%) | 0 |
| Not acceptable | 0 | 0 | 0 |
| Unanswered | 0 | ||
Abbreviations: Cons.=consultants; Res.=residents; pt./phys. pairs=patient/physicians pairs.