Table 2. Patients' satisfaction with the entire communication process during thefirst consultation and physicians' perception of their patients' satisfaction.
Physicians |
|||
---|---|---|---|
Evaluation | Patients, n=68 | Cons.+Res. (49 pt./phys.pairs) | Interns (19 pt./phys.pairs) |
Very good | 45 (66%) | 13 (27%) | 5 (26%) |
Good | 21 (31%) | 21 (43%) | 9 (47%) |
Acceptable | 2 (3%) | 14 (29%) | 5 (26%) |
Poor | 0 | 1(2%) | 0 |
Not acceptable | 0 | 0 | 0 |
Unanswered | 0 |
Abbreviations: Cons.=consultants; Res.=residents; pt./phys. pairs=patient/physicians pairs.