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. 2006 Apr;15(2):136–141. doi: 10.1136/qshc.2005.015602

Table 3 Proportion of respondents who gave negative assessments of the hypothetical scenario across the eight versions of the scenario.

Version of questionnaire Staff responsiveness to error Disclosure of error Consequences of error N Respondents' assessments of hypothetical scenario
Care was bad or very bad (%) Patient was treated in unsafe conditions (%) Would not recommend the hospital (%)
1 Rapid Yes Minor 151 34.0 27.9 13.1
2 Rapid No Minor 166 55.7 43.5 17.4
3 Slow Yes Minor 165 70.4 55.9 17.9
4 Slow No Minor 148 79.2 71.0 30.8
5 Rapid Yes Serious 162 71.8 58.8 18.6
6 Rapid No Serious 166 85.8 69.6 35.8
7 Slow Yes Serious 160 82.7 72.3 28.4
8 Slow No Serious 156 89.5 82.5 42.1