Table 2.

Priority	Measure (one or two examples for each priority)	Baseline performance	Goal (how good, by when)
Safety	Number of ADEs/1000	3.8	1.0 by 6/30/06
Access	% of Divisions with time to 3rd next available appointment <7 days	30%	60% by 6/30/06
Flow	% first cases start on time	75%	90% by 6/30/06
Reduce hassles	% families in ED giving 10 rating	43%	53% by 6/30/06
Team wellbeing	% of OR to ICU handoffs scored above 180 on scale of 200	79%	90% by 6/30/06
Clinical excellence	% eligible patients receiving evidence based care for focus conditions	90%	95% by 6/30/06