Table 1 Means and differences of all facilities on each quality measure in 2003 and 2004.

Quality measure	n	Mean in 2003	Mean in 2004	Average difference (2004 score – 2003 score)	Relative change (improvements in italic), %
1. Percentage of residents whose need for help with daily activities has increased	8446	13.76	13.39	−0.37	2.7
2. Percentage of residents with moderate to severe pain	6105	2.78	2.63	−0.15	5.4
3. Percentage of low‐risk residents who have pressure sores	9999	6.77	7.56	0.79	1.7
4. Percentage of residents who are physically restrained	11 885	6.72	6.34	−0.38	5.7
5. Percentage of residents who are more depressed or anxious	11 901	5.67	5.89	0.22	3.9
6. Percentage of low‐risk residents who have lost control over their bowel or bladder	12 005	4.35	4.24	−0.11	2.5
7. Percentage of residents who have/had a catheter inserted and left in their bladder	12 019	7.83	7.29	−0.54	6.9
8. Percentage of residents who spend most of their time in bed or in a chair	11 942	14.67	14.61	−0.06	0.4
9. Percentage of residents whose ability to move about in and around their room has become worse	10 068	12.06	12.11	0.05	0.4
10. Percentage of residents with a urinary tract infection	11 451	15.25	15.32	0.07	0.5
11. Percentage of residents who have lost too much weight	12 024	8.36	8.59	0.23	2.8
12. Percentage of short‐stay residents with delirium	8596	23.11	23.25	0.14	0.6
13. Percentage of short‐stay residents with moderate to severe pain	8513	3.36	3.02	−0.34	10.1
14. Percentage of short‐stay residents with pressure sores	7731	20.47	19.15	−1.32	6.5

The total number of facilities was 14 673 in 2003 and 14 724 in 2004. In all, 14 554 facilities were identified as operating in both 2003 and 2004; however, for each of the 14 quality measures, we include only those facilities with scores available in both years for calculating the difference. This is the n given in the first column of the figures.