Table 1.

Elements comprising general work

Care related work
Counter care	Advice on medication, medical aids or disease
Counter other	Helping patients at the counter, not being counter care
Consultation room	All consultations in this room
Telephone	All telephone conversations
Computer work	Prescription-related computer work, not at the counter
Ex tempore preparations	Preparing or making medicine at the pharmacy
Home care work	All tasks in relation with the home care
Other work
Filling work	Collecting the medication
Logistical work	Ordering and handling medical goods
Office work	Changes in stock, claims, expiry dates control, and quality system
Other	All other activities at the community pharmacy