Table 2.

Main characteristics of the study pharmacies

Items	Cases
	Pharmacy 1	Pharmacy 2	Pharmacy 3
Area	Rural	Urban	Sub-urban
Number of prescription items per day	488	453	501
Number of non-prescription customers per day	21	17.5	13.5
Total FTE per day	8.96	7.65	8.40
Pharmacists FTE per day	1.65	1.15	1.95
Assistants and remaining staff FTE per day	7.31	6.5	6.45
Mean number of prescription items per person per day	55	59	60
Opening hours	53	45	45