Table 3.
General work in the pharmacy measured using MDWS
| Cases | Pharmacy 1 | Pharmacy 2 | Pharmacy 3 | Total | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Measures | Σ | μ | % | σ | Σ | μ | % | σ | Σ | μ | % | σ | Σ | μ | % | σ |
| Items | ||||||||||||||||
| Counter care | 157 | 17.4 | 5 | 8.6 | 141 | 14.1 | 5 | 10.9 | 86 | 8.6 | 3 | 3.0 | 384 | 13.2 | 4 | 37.2 |
| Counter other | 248 | 27.6 | 8 | 5.3 | 197 | 19.7 | 7 | 8.1 | 224 | 22.4 | 7 | 4.2 | 669 | 23.1 | 7 | 25.5 |
| Consultation room | 13 | 1.4 | 0 | 1.8 | 1 | 0.1 | 0 | 0.3 | 8 | 0.8 | 0 | 1.0 | 22 | 0.7 | 0 | 6.0 |
| Telephone | 151 | 16.8 | 5 | 5.3 | 166 | 16.6 | 6 | 6.1 | 82 | 8.2 | 2 | 1.4 | 399 | 13.8 | 4 | 44.8 |
| Computer work | 260 | 28.9 | 8 | 7.7 | 289 | 28.9 | 11 | 10.6 | 437 | 43.7 | 13 | 9.6 | 986 | 34.0 | 11 | 94.9 |
| Ex tempore preparations | 127 | 14.1 | 4 | 11.2 | 41 | 4.1 | 2 | 4.1 | 224 | 22.4 | 7 | 15.2 | 392 | 13.5 | 4 | 91.6 |
| Home delivery work | 20 | 2.2 | 1 | 1.4 | 204 | 20.4 | 8 | 7.9 | 102 | 10.2 | 3 | 12.2 | 326 | 11.2 | 4 | 92.2 |
| Subtotal care related activities | 976 | 108.4 | 30 | 12.6 | 1,039 | 103.9 | 39 | 10.4 | 1,163 | 116.3 | 35 | 26.9 | 3,178 | 109.6 | 34 | 95.1 |
| Filling work | 837 | 93.0 | 26 | 20.1 | 590 | 59 | 22 | 21.7 | 900 | 90 | 27 | 22.8 | 2,327 | 80.2 | 25 | 163.8 |
| Logistical work | 197 | 21.9 | 6 | 9.5 | 168 | 16.8 | 6 | 5.9 | 169 | 16.9 | 5 | 5.1 | 534 | 18.4 | 6 | 16.5 |
| Office work | 133 | 14.8 | 4 | 8.5 | 55 | 5.5 | 2 | 3.2 | 180 | 18 | 5 | 8.6 | 368 | 12.7 | 4 | 63.1 |
| Other | 1,137 | 126.3 | 35 | 42.8 | 813 | 81.3 | 31 | 22.4 | 914 | 91.4 | 27 | 25.1 | 2,864 | 98.7 | 31 | 165.8 |
| Subtotal other activities | 2,304 | 256.0 | 70 | 61.3 | 1,626 | 162.6 | 61 | 46.0 | 2,163 | 216.3 | 65 | 36.4 | 6,093 | 210.1 | 66 | 357.8 |
| Total activities | 3,280 | 364.4 | 100 | 68.8 | 2,665 | 266.5 | 100 | 43.4 | 3,326 | 332.6 | 100 | 52.6 | 9,271 | 319.7 | 100 | 369.1 |