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. 2008 Apr 16;10(2):e10. doi: 10.2196/jmir.956

Table 2.

Results of the Delphi study per item (second and third round) with a median score ≥ 6 (full list of results including items with lower scores can be found in the Multimedia Appendix)

Questionnaire Item Second Round Third Round
No. Median IQD No. Median IQD
I. How important do you think each of the following factors are in determining whether a person will make a first visit to an Internet-delivered behavior change intervention?
A. Whether the potential visitor
- has sufficient skills to use the Internet 89 6 1.5 59 6 1
- has experience with using the Internet 88 6 1 *
- is motivated to visit a behavior change intervention provided through the Internet 88 6 1
- perceives the Internet intervention as relevant for himself/herself 84 6 1
B. Whether the Internet intervention
- can be used instantly without downloading special software by the potential visitor 83 6 2 56 6 0
- has a navigation structure that appears to be easy to use at first sight 83 6 2 56 6 0
II. How important do you think each of the following factors are in determining whether a person will stay on an Internet-delivered behavior change intervention long enough to actively engage in and process the educational content provided in the intervention?
A. Whether the visitor
- knows in advance how long it will take to go through the whole intervention 80 6 2 56 6 1
- wants to improve his/her behavior in relation to the topic of the Internet intervention 80 6 1
- perceives the topic and content of the entire Internet intervention as being personally relevant 79 6 2 56 6 0
- experiences the use of the Internet intervention as rewarding 80 6 1
- likes receiving (tailored) feedback on the answers he/she provided on questions 80 6 2 56 6 1
C. Whether the Internet intervention
- displays personal progress through the program (eg, progress bar, page numbers) 78 6 1
- provides the opportunity for a visitor to stop at any moment and to proceed at a later time 79 6 1
- has an aim that is clear to the visitor 79 6 1
- provides information that appears reliable to the visitor 78 6 1
- provides information that is easy to understand for the visitor 79 6 1
- provides information that is perceived to be useful for the visitor to help him/her in changing behavior 77 6 2 56 6 0
- has a tone of voice that is appealing to the visitor 78 6 1
- has an easy-to-follow navigation structure 78 6 2 56 6 0
- provides tailored feedback 77 6 1
- provides tailored feedback which is perceived as relevant to the visitor 77 6 1
- provides behavior change information that seems achievable to the visitor 77 6 2 56 6 0
- can be used free of charge 77 6 2 55 6 0
III. How important do you think each of the following factors are in determining whether a person will revisit an Internet-delivered behavior change intervention?
A. Whether the visitor
- receives a reminder to revisit the Internet intervention 76 6 1
- is committed to revisiting the Internet intervention 76 6 1
- wants to improve his/her behavior in relation to the topic of the Internet intervention 76 6 1
- had a positive experience with the previous visit to the Internet intervention 76 6 1
B. Whether the Internet intervention
- provides new content on a regular basis 76 6 1
- provides the possibility for a visitor to monitor his/her progress in changing behavior 76 6 1
- has previously been experienced as easy to use by the visitor 76 6 1
- has previously been experienced as rewarding by the visitor 76 6 1
- has previously been experienced as enjoyable by the visitor 76 6 1

*Dashes indicate that consensus was obtained on the item in the second round and, for that reason, was excluded from the third-round questionnaire.

All items were scored 1-7 on a 7-point Likert scale.