Table 3.

Patient responses to Sweet Talk system messaging

Type of Message	Number of Patient Messages	System Message	Patient Message
Scheduled	142	Have u tested today?	“Yes i have been 2.9 4.5 & 5.5”
Goal reminder	22	ur goal is 2 eat less sugary things 2 get ur bloods down!	“I no i am tryin’”
Newsletter	190	Txt in and let us know what ur doing in the holidays - do holidays make it easier or more difficult to control ur blood sugars?	“More hard coz of parties & sleepovers”
Responsive mode	118	Re: question about infusion set – the cannula is self sealing, so with or without clip nothing can get in.	Question: “Wen ur in the bath or shower, wot happens if anything gets in2 the infusion set even with the clip on?” Response: “Really? That’s good, its been at the bak of my mind 4 ages!”