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. 2008 Jul 31;337:a485. doi: 10.1136/bmj.a485

Table 2.

 Effect sizes of interventions to encourage patients to ask questions in consultations

Outcome No of studies No of patients Standardised mean difference (95% CI)
All studies
Question asking* 14 2020 0.27 (0.19 to 0.36)
Patients’ satisfaction* 17 3316 0.09 (0.03 to 0.16)
Anxiety before consultations 3 372 −1.56 (−7.10 to 3.97)†
Anxiety after consultations 6 809 −0.08 (−0.22 to 0.06)
Patients’ knowledge‡ 5 378 −0.34 (−0.94 to 0.25)
Consultation length 13 3406 0.10 (−0.05 to 0.25)
Written materials v coaching
Question asking:
 Written materials 6 563 0.42 (0.26 to 0.59)
 Coaching 5 414 0.36 (0.16 to 0.56)
Patients’ satisfaction:
 Written materials 10 2354 0.08 (0.00 to 0.16)
 Coaching 6 722 0.23 (0.08 to 0.38)
Consultation length:
 Written materials 10 2534 0.13 (0.05 to 0.21)
 Coaching 3 872 0.07 (−0.07 to 0.20)
Clinicians’ training
Patients’ satisfaction:
 Clinicians’ training 3 821 −0.01 (−0.15 to 0.12)
 No clinicians’ training 15 2569 0.13 (0.05 to 0.21)
Consultation length:
 Clinicians’ training 2 682 0.17 (0.01 to 0.32)
 No clinicians’ training 12 2798 0.17 (0.10 to 0.24)

*Two assumptions were made about data from study by Roterw29—that number analysed in intervention and control groups for outcomes of question asking and patients’ satisfaction were equal and that means for patient’s satisfaction in the two groups were 1.46 and 1.37 and not 146 and 1.37 as stated in text.

†Weighted mean difference.

‡In two studiesw4 w18 intervention for control group could increase patients’ knowledge. Analysis was repeated with remaining three studies and a small and not statistically significant increase in knowledge was found (0.17, −0.09 to 0.43).