Table 2.

Proportions and Odd Ratios of medical personnel dissatisfied with laboratory services

Risk of dissatisfaction	Public n/N (%)	Private n/N (%)	All n/N (%)	OR (95% CI)
Timely test results	67/141(47.5)*	8/55(14.5)	75/196(38.3)	3.6 (1.8 – 7.3)
Correct results as per test requested	44/141(31.2)*	4/55(7.3)	48/196(24.5)	4.1 (1.6–10.8)
Accurate results	40/141(28.4)	8/55(16.7)	48/196(24.5)	1.9(0.9 – 3.7)
Clear Complete results	40/137(29.2)*	3/55(5.5)	43/192(22.4) **	5.0(1.6 – 15.2

*p = 0.001

** = does not add up to 196 owing due to missing value