Belief that the patient lacks insight into their medical conditions |
1. Do I have full insight into this patient’s beliefs about health and illness? |
2. How can I use my insight to counsel this patient in a patient-centered way? |
Suboptimal communication, mistrust, or conflict |
3. What factors are making it difficult for us to communicate? |
What is it about: |
•This patient? |
•The system? |
•Me? |
4. How can I re-establish my trust in this patient and this patient’s trust in me? |
Empathizing with the patient’s concerns |
5. What are this patient’s concerns about remaining in the hospital? |
6. How can I acknowledge those concerns and communicate empathy and respect for this patient? |
Professional roles and obligations towards the patient who wishes to leave AMA |
7. How does this patient’s desire to leave make me feel about myself? |
8. How does this patient’s desire to leave make me feel about my professional responsibilities toward this patient? |