1 .When talking to a friend/family member, how often do you misunderstand them? |
Never |
Almost never |
Much less than before |
Less than before |
Almost as often as before |
As often as before |
0 |
1 |
2 |
3 |
4 |
5 |
2. When talking to a stranger (for example at the mall), how often do you misunderstand him/her? |
Never |
Almost never |
Much less than before |
Less than before |
Almost as often as before |
As often as before |
0 |
1 |
2 |
3 |
4 |
5 |
3. How often do you misunderstand someone on the telephone? |
Never |
Almost never |
Much less than before |
Less than before |
Almost as often as before |
As often as before |
0 |
1 |
2 |
3 |
4 |
5 |
4. How often do you misunderstand others when you are in a stressful situation? |
Never |
Almost never |
Much less than before |
Less than before |
Almost as often as before |
As often as before |
0 |
1 |
2 |
3 |
4 |
5 |
Quantitative 2 score |
Total Store: Qualitative + Quantitative 1 + Quantitative 2 = |