Goals |
Consensual, comprehensive goals |
Some shared ad hoc goals |
Conflicting goals or absence of shared goals |
Client-centred orientation vs. other allegiances |
Client-centred orientation |
Professional or organizational interests drive orientations |
Tendency to let private interests drive orientations |
Mutual acquaintanceship |
Frequent opportunities to meet, regular joint activities |
Few opportunities to meet, few joint activities |
No opportunities to meet, no joint activities |
Trust |
Grounded trust |
Trust is conditional, is taking shape. |
Lack of trust |
Centrality |
Strong and active central body that fosters consensus |
Central body with an ill-defined role, ambiguous political and strategic role. |
Absence of a central body, quasi-absence of a political role. |
Leadership |
Shared, consensual leadership |
Unfocused, fragmented leadership that has little impact |
Non-consensual, monopolistic leadership |
Support for innovation |
Expertise that fosters introduction of collaboration and innovation |
Sporadic, fragmented expertise |
Little or no expertise available to support collaboration and innovation |
Connectivity |
Many venues for discussion and participation |
Ad hoc discussion venues related to specific issues |
Quasi-absence of discussion venues |
Formalization tools |
Consensual agreements, jointly defined rules |
Non-consensual agreements, do not reflect practices or are in the process of being negotiated or constructed |
No agreement or agreement not respected, a source of conflict |
Information exchange |
Common infrastructure for collecting and exchanging information |
Incomplete information-exchange infrastructure, does not meet needs or is used inappropriately |
Relative absence of any common infrastructure or mechanism for collecting or exchanging information |