Table 1 The number and type of text messages sent and the time and cost for the results service.
| Month, 2004 | Number of sexual health screens ( = KC60 codes S1+S2) | Number of text messages (sent with JHC as message header) | Number of results and staff time required (number of results hours taken) | Proportion of total results by text (%) | Cost of result service (£) | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| “All your results are negative” | “Please ring the clinic” | “Please come back to the clinic” | Text | Phone | In person | Total | ||||
| March | 875 | 17 | 4 | 1 | 22 | 410 | 441 | 873 | 4 | 1505 |
| (0.3) | (27.3) | (88.2) | (115.8) | |||||||
| April | 774 | 100 | 14 | 9 | 123 | 293 | 302 | 718 | 17 | 1079 |
| (3.1) | (19.5) | (60.4) | (83) | |||||||
| May | 746 | 149 | 22 | 5 | 176 | 263 | 250 | 689 | 26 | 930 |
| (4.0) | (17.5) | (50.0) | (71.5) | |||||||
| June | 947 | 172 | 15 | 11 | 199 | 290 | 264 | 753 | 26 | 1000 |
| (4.8) | (19.3) | (52.8) | (76.9) | |||||||
| July | 987 | 125 | 13 | 10 | 147 | 410 | 235 | 792 | 19 | 1011 |
| (3.5) | (27.3) | (47.0) | (77.8) | |||||||
| August | 889 | 218 | 54 | 13 | 285 | 365 | 191 | 841 | 34 | 897 |
| (6.5) | (24.3) | (38.2) | (69) | |||||||
| Total | 5218 | 781 | 122 | 49 | 952 | 2031 | 1683 | 4666 | 20 | 6445 |
| (23.8) | (135.4) | (336.6) | (495.8) | |||||||
| Predicted | 889 | 799 | 45 | 45 | 889 | 90 | 416 | |||
| (20.0) | (3.0) | (9.0) | (32) | |||||||